Knoxville plumbers who pick up at 2 a.m.
A drain that will not clear, a water heater that quit, a line that split in a January freeze. Call any hour and a plumber heads out from our Ball Camp Pike office.
Plumbing repairs in Knoxville, TN are answered 24 hours a day at (865) 344-9122: drain and sewer clearing, water heater repair and replacement, leak detection, burst pipe repair and whole-house repiping, run from a service office on Ball Camp Pike with a head office in Johnson City.
Every plumbing job a Knoxville home or business calls about
Most calls are one of four things: a drain or sewer line backing up, a water heater that's leaking or cold, a leak somewhere it shouldn't be, or a fixture that quit. Plumb Perfect Plumbing handles all four and the longer list behind them, from a dripping Moen or Delta cartridge to a full repipe of a 1970s ranch still on galvanized pipe. Pick the group that matches your problem, or just call and describe it.
Emergency
Burst pipes, hidden leaks and gas smells, dispatched first. Emergency Plumber, Burst & Frozen Pipe Repair, Water Leak Detection.
Emergency detailsDrains & Sewer
Cable, jet, camera and repair from the sink trap to the city tap. Drain Cleaning, Hydro Jetting, Sewer Line Repair.
Drains & Sewer detailsWater Heaters
Repairs today, tank swaps this week, tankless done right. Water Heater Repair, Water Heater Replacement, Tankless Water Heater Installation.
Water Heaters detailsKitchen & Bath
Toilets, faucets, disposals and the trim work behind them. Toilet Repair, Toilet Installation, Faucet Repair.
Kitchen & Bath detailsPipes & Gas Lines
Repiping, main water lines, slab leaks and gas piping. Whole-House Repiping, Main Water Line Repair, Water Line Replacement.
Pipes & Gas Lines detailsWater Quality & Maintenance
Softeners, pressure fixes, backflow tests and inspections. Water Softener Installation, Whole-House Water Filtration, Low Water Pressure Repair.
Water Quality & Maintenance detailsCommercial
Restaurants, offices and multi-family on the same 24/7 line. Commercial Plumbing, Grease Trap Cleaning, Commercial Water Heater Service.
Commercial detailsWhat breaks in Knoxville houses, and why
The median home in the Knoxville area was built in 1985, which means a big share of the housing stock still carries the piping of its decade: galvanized steel and polybutylene supply lines, cast iron drains under the slab, clay tile or Orangeburg sewer laterals in the older neighborhoods. Those materials are the reason a plunger stops working and a camera goes in instead.
Two local conditions push the failures along. KUB water is moderately hard, about 5 grains per gallon, so scale settles in tank heaters and coats tankless heat exchangers over the years. And the clay soil under most of the county swells when it is wet and shrinks when it is dry, which shifts buried lines just enough to open a joint for roots.
Winter adds the third. Knoxville sees roughly 68 days a year below freezing, often after a mild week, and pipes in crawlspaces, garages and exposed valley lots split when the cold lands overnight. January is our busiest month for burst-pipe calls.
The jobs Knoxville calls about most
Drain Cleaning
Kitchen, tub, floor drain or main line. Cabled or jetted, then a camera if it keeps coming back.
Drain Cleaning in KnoxvilleWater Heater Repair
No hot water, a leaking relief valve, a pilot that will not stay lit. Diagnosed first, with the price before any work.
Water Heater Repair in KnoxvilleWater Heater Replacement
Rheem, A.O. Smith and Bradford White tanks, gas or electric, swapped with the expansion tank and strapping the install calls for.
Water Heater Replacement detailsSewer Line Repair
Root cuts, offset joints and cast iron sections repaired at the spot instead of the whole run when the camera shows that is enough.
Sewer Line Repair detailsBurst & Frozen Pipe Repair
Frozen and split lines thawed, cut out and replaced, with the exposed run insulated before we leave.
Burst & Frozen Pipe Repair detailsWhole-House Repiping
Galvanized and polybutylene out, PEX or copper in, walls patched behind us.
Whole-House Repiping in KnoxvilleWhat happens after you call
- 1
You describe it
Where the water is, how long, what you have shut off. Emergencies jump the queue.
- 2
We confirm the window
You get an arrival window before the plumber heads out.
- 3
Diagnosis before a price
Camera, pressure test or meter check first. You get the options and what each one costs before anything is opened.
- 4
Repair or make safe
The fix goes in once you approve the price; if a part has to be ordered, the problem is made safe until it arrives.
- 5
Permit and inspection when required
Heater swaps, repipes and sewer work inside the city are permitted and inspected.
- 6
Test, then clean up
Pressure tested, run for leaks, floors wiped, old parts hauled off.
- 7
Walk-through
You see what was done and what to watch for.
Where the trucks run from
The Knoxville service office is at 5602 Ball Camp Pike, in the northwest part of the city between Karns and Powell. That is where the trucks for Knox County and the surrounding towns are dispatched, which makes Karns and Powell the shortest runs.
Beyond the city, the same trucks cover Knox County plumbing calls end to end, Anderson County, Oak Ridge included, Blount County homes, Loudon County and Tellico Village, Sevier County cabins, Roane County towns, Union County lake homes and Jefferson County and Douglas Lake. Closer in, we work in Farragut subdivisions, Maryville homes near the college and Alcoa's original company houses, Oak Ridge alphabet houses, Clinton by the river, Lenoir City lake homes, and Sevierville restaurants and homes, Pigeon Forge cabins and Seymour on Chapman Highway. Around Knoxville itself, the busiest calls come from Concord lake homes, Fountain City's established streets, South Knoxville, Powell subdivisions, Karns, right by our office, Cedar Bluff homes, Northwest Knoxville, Bearden and Sequoyah Hills, Hardin Valley and Halls Crossroads.
The head office is at 518 Colorado St in Johnson City, up in the Tri-Cities, and it is the address on our business listings. Both offices answer the same number, (865) 344-9122, around the clock. The service area page describes coverage region by region and is honest about where it thins out.
Straight answers, diagnosis first, and a permit when the code calls for one
Diagnosis first
A camera run, a pressure test or a meter check costs less than guessing. You see what we see before anything is quoted.
Repair when repair is honest
A single root intrusion gets a spot repair, not a whole-line replacement pitch. A heater with a bad element gets an element.
Code work done the code way
Expansion tanks, seismic straps, dielectric unions, CSST bonding and backflow devices installed as Knoxville inspectors expect.
Same number, any hour
The number on this page is answered around the clock, and that call is what gets a plumber moving at 2 a.m.
Water where it shouldn't be? Call the Knoxville line now.
(865) 344-9122Answers before you pick up the phone
Do you really answer the phone at night and on weekends?
Yes. The number on this page rings through 24 hours a day, seven days a week. A person picks up, takes the address and the problem, and tells you the next step. Burst pipes, sewer backups and no-hot-water calls go to the top of the board.
Which parts of Knoxville do you come out to?
The service office sits on Ball Camp Pike in northwest Knoxville, so Karns and Powell are the shortest runs, and we work across the city and the nearby towns from there. The service area page lays out the coverage by region.
Can you tell me a price over the phone?
For common jobs like a drain clearing, a toilet rebuild or a standard 40 or 50 gallon water heater swap we can give a planning range on the call. Sewer, slab and repiping work gets priced after we see it, because the line's condition decides the method.
What should I do while I wait for a plumber during a leak?
Close the main shutoff, usually at the meter box near the street or where the line enters the house. Open a low faucet to drain pressure. Kill power to an electric water heater at the breaker if the tank is leaking. Then keep your phone nearby so the plumber can reach you on the way.
Do I need a permit for a water heater or a repipe in Knoxville?
Water heater replacements and repipes inside the city pull a plumbing permit and get inspected. We pull it before the work starts and meet the inspector, so you do not have to.
Is Knoxville water hard enough to bother with a softener?
KUB water runs moderately hard, around 5 grains per gallon, so scale shows up in tank heaters and tankless units over years rather than months. Homes on private wells outside KUB often see more. We test before recommending anything.
Do you work on commercial buildings too?
Yes. Restaurants, offices, retail and multi-family buildings in Knoxville get the same 24/7 line, plus grease trap and commercial water heater service.
Where is the head office?
The head office is at 518 Colorado St in Johnson City, TN. The Knoxville office on Ball Camp Pike is where the trucks for the Knoxville area run from.
Find us on Ball Camp Pike
Reach a Knoxville plumber right now
Drain, heater, leak or sewer. Answered 24/7, dispatched from Ball Camp Pike.