About Plumb Perfect Plumbing and how we work in Knoxville
Plumbing repair, replacement and installation for Knoxville homes and businesses, run from a service office on Ball Camp Pike and a head office in Johnson City.
Plumbing work in Knoxville, TN is dispatched from our service office at 5602 Ball Camp Pike, with the head office at 518 Colorado St in Johnson City. We handle residential and commercial plumbing, from drains and water heaters to repiping and gas lines, answer the phone 24/7, and price every job before work starts.
The Work We Do
Most calls are one of four things: a drain or sewer line backing up, a water heater leaking or cold, a leak somewhere it shouldn't be, or a fixture that quit. Behind those sit the larger jobs: whole-house repiping, sewer line replacement, water line and gas line work, water treatment, and the rough-in plumbing for kitchen and bathroom remodels and new construction.
Restaurants, offices and apartment buildings reach the same 24/7 line, with grease interceptor and commercial water heater service on top. Every job we take on has its own page under our plumbing services, with what it involves and what moves the price. Coverage runs across all of Knox County and into Oak Ridge and Clinton, Maryville and Alcoa, Lenoir City, the Sevierville side, Kingston and Harriman, Maynardville and Dandridge. Our city pages cover west Knox County around Farragut, downtown Maryville, the Alcoa side, the city of Oak Ridge, the county seat in Clinton, the Lake Capital of the South, the Sevier County seat, the cabins around Pigeon Forge and the Seymour area. Inside Knox County, our neighborhood pages cover west Knox around Concord, North Knoxville's Fountain City, homes south of the river, the Powell area, the Karns side, the Cedar Bluff corridor, our own Ball Camp Pike side of town, Bearden, the newer Hardin Valley subdivisions and Halls.
How a Job Runs, From Call to Cleanup
- 1
The call
A person answers, asks what is happening and helps with the shutoff if water is running.
- 2
Arrival window
You get a window before the plumber heads out.
- 3
Diagnosis, then price
The cause is found first, and you get the price before anything is opened or replaced.
- 4
The work
Done to code, with a permit pulled when the job requires one.
- 5
Test and clean up
Everything is tested, the area cleaned, and you're told what to watch for.
Two Offices, One Number
Knoxville calls are dispatched from the service office on Ball Camp Pike, in the northwest of the city. The head office in Johnson City is the address on the company's business listings. Both answer the same number, around the clock.

Where We Work
Knoxville and the towns around it, and Johnson City and the Tri-Cities from the head office. The service area page describes coverage region by region and is honest about where it thins out.
Who Writes Our Guides
The plumbing guides on this site are written and kept current by Joanne Slocum, our plumbing guides editor. They use published Knoxville cost data and local water and housing facts, so the numbers you read are ones we can point to. Read the guides for costs, warning signs and how to choose between options.

What You'll Not Find on This Site
You will not find invented reviews, star ratings or claims we cannot back up. Prices appear only as published local ranges with their sources, and anything we haven't confirmed, we simply don't say. Reviews from real customers belong on our business listings, where anyone can read and check them.
Find the Knoxville Service Office
Need a plumber?
Call any hour. A person answers and a plumber heads out.
